In this article you can find an exhaustive table detailing all API features available, divided by core categories. You can find a link to the articles that describe the feature purpose and the link to the related API Documentation section.
To deliver seamless rides, maintain high customer satisfaction, and build a scalable partnership, each API feature serves a specific operational purpose.
Core Operations (Non-Negotiable Baseline)
These features represent the foundational engine of our service. No API integration can launch or operate without this baseline in place:
V1 Booking Management: Mandates the core lifecycle of a trip
V2 Assignment: Manages the active dispatch logic, matching drivers to bookings reliably.
Driver Events: Provides essential status transitions throughout the trip life cycle to keep systems in sync.
Customer Experience (Expected Quality Standards)
While foundational APIs allow trips to execute, these features elevate the service to meet modern consumer expectations by eliminating friction during the critical pickup moment:
Live Driver Tracking (GPS): Streams real-time location data to eliminate uncertainty and provide accurate ETAs.
Instant Messaging (Chat): Enables direct driver-to-passenger communication for fast pickup coordination and reduced drop-offs.
API Instructions (with Images): Provides clear visual guidance and step-by-step directions ensuring drivers and passengers find each other seamlessly.
Efficiency & Growth (Scale & Quality Controllers)
These capabilities help partners automate back-office operations, protect service standards, and expand business volume over time:
API Search (Pricing): Automates instant rate calculations, allowing partners to convert quotes faster and capture higher booking volumes.
Incident API: Streamlines reporting for issue resolution
Survey API: Collects structured post-trip feedback and ratings to track customer satisfaction and drive operational improvements.
| FEATURES | EXPLANATORY ARTICLE | API DOCUMENTATION SECTION |
| V1 Booking Management | LINK | DOCUMENTATION |
| V2 Assignment | LINK | DOCUMENTATION |
| Driver Events | LINK | DOCUMENTATION |
| API Search (pricing) Webhook | LINK | DOCUMENTATION |
| API Instructions with images | LINK | DOCUMENTATION |
| Survey API | LINK | DOCUMENTATION |
| Incident API | LINK | DOCUMENTATION |
| API Booking Webhook | LINK | DOCUMENTATION |
| Live Driver Tracking (GPS) | LINK | DOCUMENTATION |
| Instant Messaging (Chat) | LINK | DOCUMENTATION |
If you have any question on how to implement new features, do not hesitate to open a ticket via our Help Centre (Technical Request > Query About > API)