How do we agree to work with you?
In short, you provide us with a Rate that you would like to get paid for a Ride. We set the end selling price (“Retail Rate”) to the booker on your behalf. This Retail Rate is relevant for you to know as this is the price for your taxi service and you should use it for your tax reporting (if any). We keep the difference between the Retail Rate and Rate which is our Commission for which you will receive an invoice.
What we send to you
You will receive 5 Finance Reports from us which are: (1) End Selling Price Report; (2) Request For Payment (RFP); (3) Commission Invoice; (4) Supplier Payment Specification (SPS) and (5) Payment Advice.
Summary table
| Which report | What | Frequency/When | Currency |
| End selling price report | A list of completed bookings detailing the Retail Rate per booking | These are sent out on Monday if you are paid weekly or on the 2nd Tuesday of each month if you are paid monthly | Currency paid by the customer |
| Request for payment | A list of completed bookings detailing the Rate per booking | These are sent out on Monday if you are paid weekly or on the 2nd Tuesday of each month if you are paid monthly | In your agreed currency |
| Commission Invoice | The total commission amount for the completed bookings in the relevant period |
Once paid monthly/weekly depending on the suppliers terms |
In your agreed currency or in the local tax reporting currency where the company is established (if local tax rules require so) |
| Supplier Payment Specification (SPS) | A list with all completed bookings including cancellations (Gross) |
Once paid monthly/weekly depending on the suppliers terms Normally sent on Wed/Thurs |
In your agreed currency |
| Payment advice | A list with all completed bookings from the previous month excluding cancellation and any cost recoveries (Net) |
Once paid monthly/weekly depending on the suppliers terms Normally sent on Wed/Thurs |
In your agreed currency |
- End Selling Price Report
The End Selling Price Report details the previous week’s/month’s completed journeys, together with the booking reference numbers and the Retail Rate in the booker’s currency. The Retail Rate is the actual price for your booking / taxi ride and the amount for which an invoice or receipt should be issued to the booker.
We do not remit any applicable taxes included in the Retail Rate to tax authorities: as per our agreement, you are responsible for paying any applicable taxes such as VAT included in the Retail Rate. The reason for this is that the Retail Rate is the payment for your transportation service to the booker: we merely collect the Retail Rate and applicable taxes from the booker on your behalf. It is therefore also your responsibility to issue an invoice or receipt for the Retail Rate to the booker (if required / requested).
We recommend reaching out to a tax advisor in case you have any questions in relation to your local tax requirements in relation to remittance of VAT or customer invoicing.
- Request for Payment
The Request for Payment (“RFP”) details the previous week’s/month’s completed journeys, together with the transaction date, booking reference numbers and the Rate (referred to as “Rate” on the RFP) in your agreed currency.
The Rate is the amount we owe you after deducting our commission from the Retail Rate that we collect from the booker on your behalf.
There may be an instance (exceptions) where a completed booking is not displayed on your RFP as the booking needs to be validated first. Once validated, these bookings will be included on your RFP and subsequently added to your SPS.
- Commission Invoice
Our Commission Invoice details our commission amount charged to you. We issue our commission in the currency of your company registration location. Where we have a requirement to account for VAT (or similar tax) on our commission, you will receive a commission invoice with local VAT (or similar tax) on top of the commission. In such case, we will remit the tax amount to local tax authorities.
Depending on your tax status and (tax) obligations in the country you are registered and operate in, you may be required to report our commission invoices in your tax reports.
Example of a Ride in a country where we charge VAT on commission:
- You send us a Rate of GBP 30, this will be shown on your RFP;
- The Retail Rate is GBP 40, this will be shown on the End Selling Price Report
- This means our Commission is GBP 10, this will be shown on our commission invoice;
- The 20% VAT is applied to our commission only, equals GBP 2 this will be shown on our commission invoice and separately displayed on the Payment Advice;
- The payment made to you (Net Amount) will be GBP 28; this will be the Retail Rate (GBP 40) minus the commission plus VAT (GBP 12);
- We will remit the VAT to the local tax authorities.
What type of payment documents we send to you
- Supplier Payment Specification
The Supplier Payment Specification (“SPS”) provides the list of completed bookings of the previous month/week that are eligible for payment. This SPS is shared with you once we have paid you.
- Payment Advice
Once paid, we issue a remittance file (“Payment Advice”) to you. This Payment Advice provides the list of completed bookings of the previous month/week we have paid you, less any cost recoveries, incentives and VAT or similar taxes (if applicable, as per our commission invoice).
Please note that you will not receive the Payment Advice where your cost recoveries, incentives and VAT are higher than the Net Amount.
What we ask from you
Please make sure you have provided the correct email address to which the Finance Reports will be sent. While the information in the Finance Reports has been prepared using reasonable skill and care, it remains your sole responsibility to check the accuracy of the Finance Reports and raise any discrepancies or disputes, we kindly ask you to do so within 14 days of receipt.