As part of our ongoing efforts to improve the user journey, we’ve redesigned the taxi booking checkout in our apps. The update merges the taxi summary screen and the payment screen into a single, unified view.
This new layout reduces friction in the booking process, allowing travellers to move from selection to confirmation in fewer steps. With all essential information presented in one place, the path to purchase is now faster, clearer, and more intuitive.
Why This Matters
This change is more than just a visual refresh—it lays the foundation for instant checkout, our upcoming feature that will allow travellers to confirm a ride immediately after booking a hotel.
By simplifying the booking experience, we’re supporting better user engagement and helping travellers feel more confident and in control during every step of their journey. That means fewer drop-offs, faster decisions, and more completed bookings.
What This Means for Our Partners
- Higher conversion rates: A simpler checkout flow reduces booking friction, helping more travellers complete their rides with ease.
- Improved traveller satisfaction: A smoother user experience increases confidence and loyalty, creating more opportunities for return bookings.
- Stronger cross-sell potential: By connecting hotel and transport bookings more closely, we’re creating a more integrated travel experience that drives incremental value.
Looking Ahead
This is just the first step. We’re continuously investing in product improvements that make travel planning more seamless and rewarding—for both our travellers and our partners.