Previously, ride bookings relied on the passenger number from accommodation reservations, or defaulted to two passengers for bookings made without accommodations. While this worked in many cases, it sometimes led to mismatches in vehicle capacity, causing inefficiencies for drivers and less-than-ideal experiences for passengers.
What’s new?
With this update, the passenger count is now a mandatory field during the ride booking process, ensuring that:
- Passengers can clearly indicate the number of travelers in their party.
- Only vehicles with the required seating capacity appear in the search results.
- You receive accurate passenger details in the booking information.
Why This Matters
For you, this change eliminates ambiguity, providing greater clarity in booking details and reducing operational challenges. Vehicles are now more likely to be appropriately sized for each booking, leading to fewer adjustments and more efficient service.
For customers, this means a smoother booking process and the assurance that their ride can comfortably accommodate their group, no matter its size.
This update is part of our ongoing commitment to improving the booking experience for both partners and customers. By focusing on practical innovations like passenger count integration, we’re making rides more efficient, reliable, and enjoyable for everyone.