As part of our continued growth, we are approaching the available limit for 8-digit Bookings Reference IDs. In order to ensure future scalability of our Rides product, we will be changing our Booking Reference IDs from 8-digits to 9-digits. This change will allow our system to support a larger number of bookings for the years ahead.
We will be implementing this change on January 31st 2025, giving you plenty of time to make any necessary adjustments on your end.
What do we need from you?
If you are currently integrated to our API or your team is looking to integrate,
we strongly recommend testing your functional flows in our Taxi Public API Sandbox test environment. Please test Booking Management with a mix of 9 and 8 Digit Booking Reference IDs and Customer Reference IDs by December 13th 2024, including single leg bookings and return leg bookings, as well as amending and canceling the different booking types.
To help us ensure a smooth transition,
we kindly request that you complete the form you received on the 22nd of October in the email titled 'Resending Survey - Action Required: Expansion of Booking Reference IDs to 9-Digits'
to let us know:
- Whether your system will be compatible with the upcoming change and
- What you have tested and whether those tests were successful or not.
If your system is not compatible with the new 9-digit format, you will no longer be able to receive new bookings from our platform after January 31st 2025.
Please inform us as soon as possible if you anticipate any issues by using the following steps to open a ticket on our Partner Center: Select “I have a technical request”, then choose “I have a query about”, followed by “Booking Management”.