API Meeting Points & Pick up Instructions
You can send meeting point information and pickup instructions via the API.
When you receive a booking you can now call the API to tell us:
- Where you want to meet the customer with GPS coordinates for the meeting point
- The name of the meeting point
- Pickup instructions of where to find the meeting point (1000 characters max in English, we will then translate in the customer local language)
- The type of pickup, e.g. meet & greet, desk or host
- Images of the meeting point
The information goes straight in our customer facing Pickup Companion, so that customers find it easier to locate their driver and have a better experience.
The pickup instructions are located under the heading “Finding your driver”.
Having API pickup instructions has several advantages:
- gives you full flexibility on describing the pickup procedure
- you can send pickup instructions by booking
- you can update them from booking time till pickup time, reflecting any last minute change that could be impacting the customer experience on that specific day
Please see our API documentation for more details on how to implement this feature.